Privacy Policy
Effective Date: March 1, 2025
OrderTracker ("we", "us", or "our") is committed to protecting your privacy and ensuring your personal and business information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you use the OrderTracker platform (the "Service").
1. Information We Collect
- Full Name
- Email Address
- Phone Number (optional)
- Business Name (optional)
- Customer Contact Information (entered by you)
- Order, Invoice, and Product Data (entered by you)
- Session Activity and Usage Analytics
2. Payment Information
We do not store or process payment data directly. All transactions are securely handled through Stripe.
3. How We Use Your Information
- Operate and improve the platform
- Process payments and manage subscriptions
- Provide support and respond to inquiries
- Send service updates and system alerts
- Analyze usage for performance improvements
- Ensure platform security and compliance
4. Data Retention and Deletion
We retain your data while your account is active. Upon account cancellation or request, we delete all associated data within a reasonable timeframe.
5. Data Security
We use encryption, authentication, and secure infrastructure (e.g., Firebase) to protect your information. While we follow best practices, no method is 100% secure.
6. Sharing Your Information
- We do not sell or rent your data.
- We only share data with trusted providers (e.g., Stripe) or to comply with legal requirements.
7. Cookies and Tracking
We use cookies to remember your session and preferences. Disabling cookies may affect platform functionality.
8. Children's Privacy
We do not knowingly collect information from children under 13. If found, it will be deleted immediately.
9. Your Rights
You may request access, correction, or deletion of your data at any time by contacting us at ordertracker10442@outlook.com.
10. Policy Updates
This policy may be updated periodically. We’ll post all changes here with the new effective date.
11. Breach Notification
In the event of a data breach, we will notify affected users promptly in accordance with applicable law.
12. Third-Party Tools
- Stripe (Payments)
- Google Firebase (Hosting, Auth)
- Optional analytics integrations (coming soon)
13. Data Location
Your data may be stored in Canada and the United States. By using OrderTracker, you agree to this.
14. Contact
Have questions or concerns? Email us at ordertracker10442@outlook.com.